Invisibles - Les travailleurs du clic
Invisibles - Les travailleurs du clic



5 min

Invisibles - Les travailleurs du clic, a documentary series by Henri Poulain

Invisibles - Les travailleurs du clic is a four-part documentary series that explores the daily lives and precarious situations of workers in the digital economy.

© Data Gueule

Committed journalism

The documentary series Invisibles - Les travailleurs du clic is directed by Henri Poulain, co-founder and producer of StoryCircus. Specialising in documentaries on socio-political subjects, Invisibles focuses on the precarious situation of workers for digital platforms. First broadcast on France Télévision's website - Slash, then on, Invisible is a four-part series devoted to the delivery drivers, moderators and all forms of microworkers working for the American giants Google, Uber and Facebook. Produced by the team from #DataGueule, a data journalism programme that analyses social phenomena through the analysis of numerical data. The programme is based in particular on the work of the digital cultures sociologist Antonio Casilli.

Voici ce qu'implique une commande Uber Eats - Invisibles #1

Revealing the dark side

The documentary Invisibles - Les travailleurs du clic lifts the veil on the lives those who work behind the scenes of our smartphones and tablets. It explores their daily existence, framed by absurd contracts that require them to be constantly available for a very unstable income. Their GAFA (Google, Apple, Facebook and Amazon) employers them have become part of our most fundamental habits, often based on the illusion of freedom and flexibility. Bilel, Zlat, Nathalie, Nomena, Amélie, Chris and Edouard live in Lyon, Barcelona, Dublin or Antananarivo: they give us their testimonies with their faces uncovered or concealed, through interviews and role-plays whose sobriety is in stark contrast to their working conditions, with insane work rates for derisory rewards.

Voici qui entraîne l'algorithme de Google - Invisibles #2

An immersion in everyday life

Each episode of Invisibles - Les travailleurs du clic opens and closes in the same way, with a parody sequence in which two actors extol the benefits of the start-up nation with empty rhetoric and absurd slogans. The first three episodes focus on several individual destinies, with sober direction that shows the problematic relationship between a harassed, poorly paid and extremely precarious job and a family life that is waning. While their employers use subcontracting and Non Disclosure Agreements to conceal their practices, doing everything possible to avoid their most basic legal responsibilities, these precarious workers try to cope with the difficulty of their daily lives with fatalism or humour.

Dans l'enfer des modérateurs Facebook - Invisibles #3

Globalisation and micro-labour

Invisibles - Les travailleurs du clic is a co-production between major European television channels (Arte, France Télévision, Play Suisse, ZDF) that takes us to the heart of the darkest aspects of globalisation. While the American GAFA manage to easily evade the requirements of French law, and impose their own rules on their deliverymen, drivers and microworkers, they also manage to make international competition work for them. The documentary reveals the lives of several Malagasy workers, graduates and French speakers, who subcontract the customer services of French companies for a few dozen euros per week.

Quand les travailleurs du clic refusent l'exploitation - Invisibles #4
The Institut français and the work

Invisibles - Les travailleurs du clic is presented as part of the Escape exhibition. 

Initiated by the Institut français, the exhibition Escape, voyage au cœur des cultures numériques will be presented by the French cultural network abroad (Instituts français, Alliances françaises…) and his partners from November 2021. 

Members of the diplomatic network will find information on how to schedule this exhibition on this page